Terms of sale
Last updated: 26 October 2026
1. Who sells
Lessons are sold by Hadrien Grosbois, sole trader (entrepreneur individuel), trading as HG Services (SIRET 920 273 919 00042, VAT FR09920273919). Contact: hadrien.gs@gmail.com.
2. What you buy
One-to-one French lessons with Hadrien. Each lesson lasts 50 minutes and takes place at the time and in the format agreed when booking. After each lesson you receive a recap sheet of what was covered.
3. Prices
- One lesson (50 minutes)
- €30
- Pack of 5 lessons
- €130
- Pack of 10 lessons
- €250
4. Ordering and payment
You pay the full price online by bank card when you book, through our payment provider Stripe. Your card details are handled by Stripe and never stored by us. You receive a confirmation by email.
5. Packs
Packs of 5 or 10 lessons are valid for 12 months from the date of purchase. They are personal and cannot be transferred.
6. Cancelling or moving a lesson
- More than 24 hours before the lesson: free. You choose between a new date and a refund of that lesson.
- Less than 24 hours before, or if you don't show up: the lesson is counted as taken and is not refunded.
- If Hadrien has to cancel, you choose between a new date and a full refund of that lesson.
- To cancel or move a lesson, simply write to us by email.
7. Right of withdrawal
- You have 14 days from your purchase to withdraw, without giving a reason, by writing to us by email.
- If no lesson has taken place, you are refunded in full.
- If you ask for a lesson to take place within these 14 days, you expressly request that the service starts before the end of the withdrawal period: the lessons already taken are then deducted from the refund (French Consumer Code, art. L221-25). You lose the right of withdrawal for lessons fully delivered.
8. Refunds
- Unused lessons of a pack are refunded on request during the pack's validity. Lessons already taken are recalculated at the single-lesson price (€30), and the rest is refunded.
- Example: a pack of 5 lessons (€130) with 2 lessons taken: €130 − 2 × €30 = €70 refunded.
- All refunds are made within 14 days, using the payment method you used.
9. Questions, complaints and mediation
For any question or complaint, write to us first: we answer within a few days. If no solution is found, you can refer the matter free of charge to the consumer mediator:
10. Applicable law
These terms are governed by French law.